Custom Forms & Ticketing
Collect data, process applications, and resolve support tickets.
A powerful drag-and-drop form builder for creating public-facing forms (contact, wholesale applications, surveys) and internal support ticketing workflows with automated assignments.
What's Included
Every capability listed here is live in the platform today.
How Each Capability Works
Detailed breakdown of what Oishia actually does under the hood.
Dynamic Form Builder
Create forms with text, dropdowns, checkboxes, dates, and file uploads. Set min/max validations, allowed file types, and required fields.
Conditional Logic
Build dynamic experiences by showing or hiding fields based on previous answers, or redirecting users to specific URLs upon submission.
Support Ticketing
Turn form submissions (e.g., Contact Us, RMA requests) into trackable support tickets. Assign them to specific staff or teams based on rules.
Public Form Embeds
Host forms on your Oishia storefront or embed them on external websites. Control availability dates and limit total submissions.
Who Uses This
Real-world scenarios from businesses running on Oishia today.
B2B Wholesale Onboarding
Create a detailed "Wholesale Application" form requiring business registration uploads, automatically assigning submissions to the sales team.
Pharmacy Prescriptions
Allow customers to securely upload medical prescriptions for review before placing an order.
Ready to activate Custom Forms & Ticketing?
Start your free trial and have this running in your business today.