Refund Policy

Oishia Inc. ("Oishia," "we," "us," or "our") strives to provide a high-quality commerce platform that delivers real value to your business. We aim to be fair and transparent in how we handle refund requests. This Refund Policy applies to all subscription plans and purchases made directly through Oishia.

All Starter, Growth, and Business plans include a 14-day free trial with full platform access. • No payment is collected during the free trial period. • No credit card is required to start your trial. • You may cancel at any time during the trial period without incurring any charge.

Monthly subscription fees are billed at the start of each billing cycle and are prepaid for the month ahead. No Partial-Month Refunds: Monthly subscriptions are non-refundable once the billing period has commenced. If you cancel a monthly plan mid-cycle, your access will continue until the end of the current period. Cancellation Timing: You must cancel your subscription before your next billing date from your account dashboard.

Annual subscriptions are billed upfront for a full 12-month period at a discounted rate. 30-Day Money-Back Guarantee: If you are not satisfied with the platform, you may request a full refund within 30 days of your initial annual subscription payment. After 30 days, annual subscription fees are non-refundable.

To submit a refund request or inquire about your billing status, please contact: Oishia Billing Team Email: [email protected] Website: https://oishia.com/contact